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What's newJust shipped V13.2

The Ultimate Guest Experience

Ensure every stay is unforgettable with the Hotefy Guest Experience Platform

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Try By Scanning QR

Scan To Discover

Instant Adoption

No app downloads increase your guest purchases. Guests don’t want to download another app

QRs by Location

Guests can order & interact from anywhere securely. Our QR tech links the guest with their room

Your Brand, Your Way

Add your logo, images & colours. Choose your own custom domain to build trust

Stand Out

A mobile guest experience will give your property the edge over the competition

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Reduce Staff Costs

Operations

Guest Chat

Front Desk team can chat with 5 rooms at once vs 1 on 1 over the phone

Multilingual

Put your services in any language to ensure all your guests enjoy your property

POS & PMS Integration

Reduce admin. Manage check-ins, guest bills, guest logs, orders and requests right from your existing hotel solutions

Housekeeping

Incentivise your guests to opt into reduced housekeeping services

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Don’t Just Compete on Room Rates – Upsell

Revenue

Upsell Automatically

Front Desk doesn’t have time to upsell SPA & tours, put your offerings on the guest mobile for commission-free revenue

F&B

Hotels can expect a minimum 30% increase in food and beverage orders

SPAs & Tours

Double SPA & Tour bookings

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The Guest Experience

Guests

Guest Awareness

Let guests love your property by keeping them informed of your entire offering

Realtime Updates

Update content instantly. No development is required

Reviews

Capture guest complaints before they go online. Increase your Google Maps & TripAdvisor Rating

Guest Insights

Create special offers, and get instant guest feedback. Receive insights based on guest clicks

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Hotels Growing Revenue with Hotefy

Join 750+ hotels across 40 countries and experience the efficiency, seamless guest interactions, and revenue growth of Hotefy

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Integrations

Hotefy effortlessly integrates with leading POS and PMS systems, ensuring a smooth and unified experience for your hotel operations

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We were amazed by the results Hotefy delivered. We increased non-room revenue by 44%

David
EAM Absolute Twin Sands Resort, Phuket

A Few of Our Happy Customers

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"Hotefy has revolutionized the way we cater to our guests at The Horizon Hotel. As the General Manager, I've witnessed firsthand the remarkable impact it has had on guest satisfaction. This digital concierge is a game-changer, offering a seamless and personalized experience for our patrons. Its intuitive interface and diverse range of features have significantly elevated our service standards. Hotefy is not just a tool; it's a vital part of our commitment to exceptional hospitality."

Samantha Roberts – General Manager, Hotel Horizon
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